Refund Policy – Sassy Digitizing

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Welcome to Sassy Digitizing

At Sassy Digitizing, we are committed to delivering exceptional digitizing services and ensuring client satisfaction. To support this commitment, we offer a comprehensive refund policy

Unconditional Money-Back Guarantee

We provide a 7-day money-back guarantee. If you are not satisfied with your digitized logo, you may request a full refund, subject to our policy terms

Processing Time

Once validated, refunds will be processed promptly and credited back to your original payment method.

Customer Support

Our customer service team is available to assist you with any questions regarding the refund process.

Final Remarks

We value your trust and aim to provide a risk-free experience that upholds our commitment to quality and service excellence. Thank you for choosing Sassy Digitizing!

Refund Request Procedure

To qualify for a refund, please follow these steps:
1. **Notification:** Contact our customer service within 7 days of receiving your logo.
2. **Documentation:** Submit a clear, scanned image of the sew-out to support your claim.
3. **Assessment:** Our quality assurance team will evaluate your request.
4. **Resolution:** If the issue is due to our error, we will initiate the refund process.

Sassy Digitizing delivers top-tier digitizing and vectorizing services worldwide, known for exceptional quality and fast turnaround. Our dedicated team of expert digitizers and vector artists work around the clock to ensure our clients’ satisfaction.

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